How it Works

VRBL’s call analytics technology delivers seamless, consistent coaching to your team. Improve customer relationships and deepen trust, one conversation at a time.

Hero image of product call screen and analytics

Connect

01

Integrate VRBL into your CRM or Dialer System. Or, use our platform directly to place a call.

Start a call interface with call statistics

Converse

02

During the course of your conversation, VRBL will provide real-time coaching feedback to ensure your pace and sentiment – two of the most important trust artifacts – are ideal.

Conversation between two people with feedback from VRBL

Coaching

03

Following your call, you can access advanced coaching on our platform for AI-generated analytics about the quality of your conversation including feedback on: phrases used to increase or decrease trust, the balance on your conversation, frequently used words, suggestions to improve, and more.

Full call performance analytics and coaching tips

Consistency

04

Trust in any relationship must be earned and protected. The more your team uses VRBL, the more you’ll see consistent improvement over time!

Computer with the dashboard view of analytics and call statistics