Trust Matters

Recent Gartner research shows 83% of consumers will not do business with brands they don’t trust. 74% of customers expect more from brands – not just in their products and services – but also in how they treat their customers.

On a parallel path, customer communications are rapidly changing with the integration of GenAI and social media into customer support, moving us further away from authentic human connection.

VRBL was designed – with the help of science-backed research from linguistics, psychologists, and neurologists – to develop trust through verbal communications at a time when we’ve never needed it more. VRBL’s real-time assessment and coaching tools give each member of your team the individual feedback and support they need to elevate their communications and create transformative customer relationships.

Our Team

We believe that strong relationships can change the world.

Having launched and operated several successful ventures together, our team reunited around the shared philosophy that trust is the key driver of business growth. Knowing how critically important trust continues to become, we began developing the foundation for VRBL in 2020.